Since 1997, GamCare has been the UK’s leading provider of information, advice, support and free counselling for the prevention and treatment of problem gambling.

What is GamCare?

The organisation is the largest gambling charity in Britain, manning national telephone and online helplines for anyone affected by problem gambling.

Unlike some charities, GamCare takes a non-judgemental approach to gambling. Its website states that it “does not wish to restrict the choices or opportunities for anyone to operate or engage in gambling opportunities that are available legally and operated responsibly.”

The organisation's goals are:

  • To improve the understanding of the social impact of gambling.
  • To promote a responsible approach to gambling.
  • To address the needs of those adversely affected by a gambling dependency.

History of GamCare

GamCare was co-founded in 1997 by Adrian Scarfe and Dr Mark Griffiths, initially operating as an independent helpline for problem gamblers.

Since then, GamCare has been awarded the status of a registered charity and receives around 100 phone calls a day to its helpline.

It also provides training to the gambling industry aimed at improving social responsibility and player protection, awarding ‘GamCare Certification’ to companies that successfully implement its Code of Practice.

How can GamCare help?

In addition to its free, anonymous helpline, GamCare can also arrange for face-to-face counselling for problem gamblers and works tirelessly to raise awareness about the causes and impact of problem gambling throughout the United Kingdom.

In 2012, the organisation has launched its sister website, ‘BigDeal’, aimed at providing support and education to individuals between the ages of 12 and 18.

Should you contact GamCare?

If you are based in the UK and suspect that you – or someone you know – is suffering from a gambling problem, GamCare should be your first port of call for help and advice. Their service is free and they are the national experts at dealing with this issue.

If you are unsure whether you have a problem, you may wish to consult our page on problem gambling and addiction, which contains information that should help you determine whether you require assistance.


Free helpline:




0808 8020 133

GamCare, 2nd Floor, 7-11 St John's Hill, London, SW11 1TR