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Cashing out

Understand the cashing out process at online casinos so you can claim your winnings!

  • You’ve won!

    Congratulations! You’ve won some cash and now it’s time to cash out. The first step is to send a cash-out request to the casino via your account page. Remember, if you have an active bonus with wagering requirements that have not been met, you may be unable to withdraw.

  • Security checks

    If it is your first time cashing out at an online casino, you will have to undergo some security checks. You will most likely be asked to provide the following:

    • A scan/fax of a bank card.
    • A scan/fax of a bank statement.
    • A scan/fax of your passport.
  • Receive your funds

    Once all necessary documentation has been obtained, the casino will send your funds via the payment method with which you deposited.

    After your first cash-out, you will not usually be required to complete all the casino’s security checks on future withdrawals.

Transaction speed

Withdrawals will always be slower than depositing and can take several days. The speed of transactions will depend on a number of factors, including:

  • The speed of your casino’s cashier.
  • Your elected payment method.
  • Your VIP status.

Reverse withdrawals

Some casinos offer a ‘reverse withdrawal’ option while the cashing-out process is ongoing, allowing you to continue playing with your ‘cashed-out’ funds for a set period. This is basically an attempt by the casino to win back some of your money and should be avoided if you ever want to see your winnings.

Manual flushing

Several brands allow players to manually empty their casino balances into a cash account, effectively ‘flushing’ their balance (even if its value exceeds maximum cash-out limits.) We rate casino cashiers more favourably if they allow manual flushing, because this option gives players more control over their cash.

All of our casino reviews indicate whether a brand allows manual flushing. This information can be located under the ‘Cashier’ heading.