BestCasino in a nutshell
BestCasino is an online casino that’s operated by BestBet Ltd, a company that is based in Malta. It runs via licences granted by the Malta Gambling Authority and the UK Gambling Commission. BestCasino has two sister sites: BestBet (sports betting) and BestPoker.
If you stick ‘Best’ on to the front of your company name then you’ve a lot to live up to. People immediately think “Huh, so what actually makes you think you are ‘the best’ ?”. You’ve got a job ahead of you in convincing your players of such, but that’s the tactic BestCasino (and BestBet and BestPoker) have gone for.
So is ‘BestCasino’ actually the best casino, or is it the pits? Read on to discover what we think.
What’s the look and feel of BestCasino?
Is BestCasino the best-looking casino site? Well, not exactly, but it’s definitely not the worse-looking either! It’s taken quite a modern-looking casino template that’s at least attractive, and familiar. It’s not ground-breaking, but then not every online casino has to shatter expectations.
What games are available at BestCasino?
BestCasino is hot on lost – indeed it has many of the BestSlots! These include the two NetEnt titles mentioned above, plus other top titles including games with potentially massive progressive jackpots such as Mega Fortune and Super Lucky Frog. We counted well over one hundred online slot titles, the best of which are provided by NetEnt and Betsoft.
Table games are not nearly as numerous, and most of them are provided by NetEnt too. There’s baccarat (x2), blackjack (x3 – incorrectly spelt ‘Black Jack’ here), casino poker (x5), roulette (x3), and ‘Let it Ride’.
Video Poker-wise there are three games – Deuces Wild, Joker Wild and All American. Each comes in five varieties – one, ten, twenty-five, fifty and one hundred hands.
The live casino here only has two options – blackjack and roulette.
The software here is provided by NetEnt, Betsoft, Microgaming. When it comes to software providers, you can’t really get a better line-up than that if you’re only going to plump for three.
The site also works nicely on mobile devices.
Live chat is available, but not 24/7. We gave it a shot, but we were not impressed. Basically, they just told us to send an email, which kind of defeats the purpose of having live support.
What promotions are available at BestCasino?
Let’s dive straight in and see if BestCasino can offer the BestPromotions.
At BestCasino you are welcomed by a three-step welcome offer. Once you register at the site you receive twenty bonus spins on the brilliant NetEnt online slot Starburst. That’s certainly a good start. Once you make your first deposit BestCasino will match it one hundred percent up to £300, as well as handing you another one hundred bonus spins, this time on another cracking NetEnt slot – Gonzo’s Quest.
So, where are the ‘hidden’ T&Cs concerning this bonus? What we find is that the T&Cs are not hidden at all – in fact when you read about the bonus offer there is more information about the T&Cs than the offer itself. BestCasino needs to be genuinely applauded for this – too many gambling sites require you to dig deep to find out the rules and regulations pertaining to bonus offers. This is NOT the case here.
The wagering requirements are perfectly reasonable – thirty-five times for free spins winnings and your bonus cash. This means that should you go for the full whack of £300, your wagering expectations are £10,500 before you can withdraw your money and any bonus spin winnings. You can keep an eye on how you are doing under ‘My account’.
The only downer concerning this promotion is the information that table games are excluded towards the wagering requirement – unless you’re from Romania (spelt ‘Rumania’ in the T&Cs – come on!), the Czech Republic, Poland or Russia in which case sadly you’re exluded from this promo completely.
We scanned the site T&Cs for any further caveats, such as maximum free spin winnings, but we couldn’t find a thing.
We couldn’t find any more bonuses at the site, but the first deposit and free spins offer does state: “Our ambition is to be BEST in regards to bonuses and promotions. Therefore, you will enjoy a lot of extra fun while playing with us.”
The site does not run a loyalty or VIP scheme.
BestCasino accepts Visa, MasterCard, American Express, Neteller, Skrill and Trustly. You can also transfer from your bank via a bank wire.
Deposits must be at least €10, and there is a maximum of $250 per day and $750 per week. You can ask BestCasino if you want to deposit more. All deposits are processed immediately.
The site’s T&Cs do not make mention of any withdrawal limits, either minimum or maximum. We asked support about the minimum and they said “I think it’s 10 euros” – you’d kind of expect support to know? Withdrawals larger than €1,000 are subject to verification procedures.
Withdrawals are normally processed within two to three days, and you should get your funds within four to six days.
The final verdict
So, is BestCasino the best online casino? We’d have to say no, but it’s still a very good one. We like the fact that there are slots here from NetEnt, Betsoft and Microgaming, and that the site is not cluttered and confusing. We also the think the first deposit bonus is tasty – nice and transparent T&Cs, and manageable wagering requirements.
The things we don’t like? The lack of table games and the fact that the live casino only has two options. The live support is a bit haphazard as well, although maybe they were just having an off-day.
We’d have to conclude that at BestCasino you’re not guaranteed the best online casino experience, but you are virtually guaranteed a very decent one! Dip your toe in this new UK casino today.