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Spin Genie Casino
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  • Safety & Security9
    Customer Support8
    Gameplay Rating9
    Product Variety9
    Software Rating8
    Bonuses & Promotions10
    Cashier Rating8
    Design & Usability10
    Device Compatibility9
    Regional Availability6
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  • Bonus: First Deposit
  • Playthrough: 30x
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Spin Genie Casino review

Operated by Bear Group Ltd, a wholly owned subsidiary of Gaming Realms Plc, Spin Genie is one of the new kids on the block having only opened late last year. As soon as you land on the aquatic blue site you’ll feel like an explorer who’s found an exotic new island paradise and is desperate to dive in. Spin Genie has already created waves after having its TV ad banned, but there really is more to Magic Genie than its striking visuals and lovely music. It's easy to use, has nice bonuses and a VIP programme that you make you will you feel like a celebrity. As it is only available in the UK site, it is putting all its eggs in one basket, but you can see why they're confident. 

Pros and cons

  • -Striking visuals and easy to navigate
  • -Fantastic VIP programme
  • -Regular reload bonuses and promotions
  • -Support chat helpful and friendly
  • -Only available in UK
  • -Limited number of games
  • -Few payment methods allowed

Promotions and bonuses

There's a very nice welcome. You get 50 free spins on Starburst, Twin Spin, Gonzo's Quest or Jack & the Beanstalk without needing to deposit anything into your account. Fitting for a site designed as a remote paradise, you get your initial £5 bonus if referred through an exclusive Slingo referral link. This £5 free welcome bonus could win you up to £100, though you do need a credit or debit card and is subject to a rather high 60x wagering requirement.  You'll also be immediately able to unlock level 1 of its Adventure Bonus Game where you can play for more bonuses. As there are regular promotions, it's worth keeping an eye on the page.

A first bonus will match 100% up to £100 with a reasonable 30 times betting requirement. A second deposit has the same wagering requirement, and gets you 50% extra, making you able to claim an extra £100. Quite neatly, all games have the same wagering requirements.

It may not be practical underwater, but they sure know how to lay out the red carpet for its VIP players. It says you need to 'play like a VIP', but specific requirement details are not given in case people get irresponsible with their money. You will want into this club. Although it offers an exciting sounding 'welcome offer', free spins, cash boots and 'real cash' loyalty bonuses, it goes above and beyond what any other casino will be offering. As well as a dedicated account manager, it has other features including exclusive promotions and gifts and treats. You’ll really want to get these, especially if you are a sports fan, or into exclusive spas and 5* hotels.

It is worth noting that bonus funds can be wagered on slot games but not on table games. Bonus money goes into a separate account and can only be used after your regular account has been used up.

Type Amount (%) Matched Amount Wagering Code
First Deposit 100% £100 30x - Claim Now
Free Spins 50% 50 0x - Claim Now
No Deposit - £5 0x - Claim Now
Reload 50% £100 30x - Claim Now

Games

While it doesn't have the highest amount of games, its 86 slot machines do cover a nice range. Considering it has only 16 casino games, roulette and blackjack fans will be happy with the five games each on offer. There is also the rather unique slots and bingo hybrid Slingo. It is worth noting that there will be fewer games on mobile, though there is no specific number available.

  • Live Games
  • Baccarat
  • Bingo
  • Blackjack
  • Casino Poker
  • Craps
  • Financials
  • Keno
  • Lotteries
  • Pai Gow Poker
  • Poker
  • Roulette
  • Scratchcards
  • Sic Bo
  • Slots
  • Sports
  • Video Poker

Casino snapshots

Spin Genie hasn’t been around long, but it has caused controversy already. As well as its 30 second TV advert being banned by the UK advertising guardians, the visuals on its homepage website were forced into a change too. The Advertising Standards Authority frowned on the playful looking Spin Genie dog and words like ‘join,’ ‘play’ and ‘adventure’ and ruled they “would be familiar with children and young persons”. However, the cute mutt can still be seen on different places on the site, as well as on its Facebook, Twitter and Google Plus pages.

Regardless of whether you are for or against the advertising watchdog, presumably from a different breed to Spin Genie himself, the visuals are stunning. The design could easily have been done by Pixar.  The aquatic background really is so convincing that it feels like being underwater without getting wet. It’s super easy to navigate too.

Software

Works in all the major devices you would expect. It has some of its games exclusively for mobile while others from fixed devices are not available on mobiles in a list that is expanding quickly on both sides.  

Available Software: Eyecon, IGT / Wagerworks, NetEnt, Realistic Games.

Supported Devices

  • Android
  • Blackberry
  • iPad
  • iPhone
  • Mac
  • PC
  • TV

Cashier

As you’d expect from a site that has a friendly-looking dog at various non-homepage places, the service at the chat box is both warm and helpful. If they are too busy they will soon give you a message asking you to leave your query and email address. Though they do get back to you, you’ll get a far quicker response if you call. As they’re closed on weekends and only between 9-5 on weekdays it means you do need to plan ahead though.

Payment options are limited. You can only use Mastercard, Visa and Visa Debit, Meastro and the mobile friendly cashier Boku.

Where Spin Genie gets super high points is its flexibility on payment limits. If you feel like you need an official break, The Cool Down period box allows you an official break with five options covering 24 hours to three months. You can even have an unbreakable self-exclusion for a set amount of time.

There is a minimum daily deposit of £30 per day with a maximum of £5,000, although you can agree with them a specified amount below that. The minimum withdrawal is £20. There is no maximum withdrawal, but anything higher than 10,000 will be paid back in maximum monthly instalments of £10,000.

Note: the table below contains averages for the given payment services and does not factor in limits on the casino's side. Remember to check the casino's website for specific time/cash limits.

Payment Method Name Depositing Withdrawing Withdraw Time
Credit Card Credit Card £10 - £50000 £10 - £100000 1 - 7 days
Debit Card Debit Card £10 - £50000 £10 - £100000 1 - 7 days
Neteller Neteller £10 - £50000 £10 - £100000 1 - 7 days
Skrill Skrill £5 - £5000 £250 - £2500 1 - 7 days
SMS Bill SMS Bill £10 - £50000 £10 - £100000 1 - 2 days
Visa Electron Visa Electron £10 - £50000 £10 - £100000 1 - 7 days

Conclusion

There is a lot to like about Spin Genie. It’s great to look, fun to play and easy to interact with its friendly staff. You will struggle to improve on its regular promotions. If you're accepted onto its lavish A-list treatment, you'll only need to get the dark sunglasses to fit the celebrity lifestyle. Spin Genie may have its limitations on the number of games and the way it can be paid into, but these will be surely be eased as it continues to grow.  Spin Genie is definitely worth a spin.

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Company Information

Company:
Gaming Realms PLC
Est Date:
Nov 24, 2014:
License:
Alderney
Restricted Countries:

Afghanistan, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jordan, Kahnawake, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

Supported Languages:

English

Supported Currencies:

UK Pound Sterling

Supported Software:

Eyecon, IGT / Wagerworks, NetEnt, Realistic Games

Opening Hours:

9am - 5pm Monday - Friday

Contact Information:

08455489010
Live Support
support@spingenie.com
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twitter
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Supported Devices

Android
Blackberry
iPad
iPhone
Mac
PC
TV

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